Desk phones, the app and the browser ring together. When nobody can pick up, Aria answers, books the visit or takes the message. Then every call reads as a short story you can scan in seconds.
At launchNeed a change? Ask Aria set my holiday hours
and tap Approve.See how
(281) 555-0177New caller · Harbor Dental
In your Calls list: New patient booked for Wednesday 10:30 AM. Insurance: Delta Dental. Confirmation text sent.
If nobody picks up, Aria does. If Aria can't within 5 seconds, a team or voicemail takes the call.
No charge per "call line". Ten people can be on the phone at the same time for the same price.
No contract. Your number stays yours, and you can take it with you if you ever leave.
You're signed in as the owner of Harbor Dental, a made-up clinic. Every name, number and call is sample data, and nothing you do is saved.
Five short steps. Pick a number, choose how you pay, add your 911 address, name your assistant, and you're live. At launch
Picked: Business: card or autopayWe report payments; we can't promise a score change or an approval.
Where your phones are, with the suite or floor, so 911 responders can find you.
Keep "Aria" or pick your own. Then it asks about your hours and who rings, and proposes each change for your Approve.
Month to month. One price per person, set at launch.
Most phone systems ring and hope. This one makes sure someone answers, shows you what callers hear, and tells you what happened.
She picks up first, after a few rings, or only when you're closed: your choice. She books, answers what you've taught her and takes clear messages.
Never dead air: if Aria doesn't pick up within 5 seconds, a team or voicemail you chose takes the call.
Pick a number and see the whole path in one picture: open or closed, the menu keys, which team rings and where it ends. Change a step and it's live on the next call.
Every call shows what happened, in order: which number, which key, who rang and who answered. With the recording, the transcript and Aria's summary.
Aria isn't only your receptionist. She's your guide inside the system: ask for a change and she shows it to you, or ask where something is and she takes you there.
Often a second portal for the AI add-on, and words like DIDs, answering rules and ring group strategy.
Send Maria's calls to her cell when she's out.
Aria shows the change in plain words. Nothing changes until you tap Approve, and every change is listed in Who changed what.
Harbor Dental is a made-up business. Nothing here is saved.
Plug one in and it signs in to your account. Brands we set up automatically:
Yealink · Poly · Fanvil · Snom · GrandstreamYour business line on iPhone and Android. Your cell number stays private.
Make and answer calls from your web browser. Nothing to install.
With a written transcript, so you can read it in a meeting.
Call a desk hands-free, page the overhead speakers, answer the door intercom.
Put a call on hold at the front and pick it up from any phone.
Upload your own, or pick one of ours.
Set them once and the closed path runs by itself.
Text customers from the number they already know, once the carriers approve your business registration. Every US provider has to register business texting.
After carrier approvalFaxes arrive as PDFs. Send one by uploading a PDF.
Coming soonNo limit on calls at the same time, and no per-line charge.
We move it for you, toll-free included.
Pick which of your numbers shows when someone calls out.
Home shows every missed call nobody has returned yet.
Owners, managers and staff, each with the right access. Every change is logged.
The BEM COMM app rings with your business number. Answer at the desk, in the car or at home.
Desk phone, app and browser ring together, or in the order you choose.
Pick up on whatever is closest. Park a call at the desk and pick it up on your phone.
Send your calls to your cell when you're out. Flip it back when you're in.
Rosa Medina
(713) 555-0148 · mobile
We move it for you, toll-free included. You sign one form, and your old service works until the carriers' move date.
Yealink, Poly, Fanvil, Snom and Grandstream phones set themselves up when you plug them in. No desk phone? Use the app or the browser.
Tell us how calls ring today, or let Aria ask. We set up the same menu and teams first, then help you simplify.
After sign-up you chat with your assistant. It asks about your hours, who rings, what happens after hours and your website, then proposes each change. You tap Approve. Nothing changes without your tap.
Every lead says where it came from, a call, a chat, a text or a form, and where it stands. At launch
Rosa Medina(713) 555-0148 · sample
"Hi Rosa, thanks for calling Harbor Dental. Is this about Monday's cleaning?"
The screen shows who it is, where she first reached you and what she asked. See the whole story
No charge per call line, no per-minute AI fees, no contract. We'll publish the number at launch, and it will be the same for every business.
Not in the price: desk phones themselves, if you buy them. Texting needs a one-time carrier registration; any carrier fee is shown before you agree.
| Topic | BEM COMM | Typical phone providers and AI add-ons |
|---|---|---|
| Calls at the same time | We winUnlimited, in the one price. | Often sold by the "call line". One Houston-area reseller's rate card: $24.99 to $29.95 per line, plus a $3 FCC fee per line and $6 to $8 per extension.1 |
| AI receptionist | We winAria is included.No per-minute or per-call AI fees. | An add-on, metered. RingCentral AIR: $39/mo for 100 minutes, then $0.50 a minute. Nextiva XBert: $99/mo for 100 interactions, then $0.99 each. Quo Sona: 10 calls free, then $0.45 to $1.00 a call. Dialpad sells AI Agent credits at a price it doesn't publish.2 |
| Changing settings | We winAsk Aria, or use one screen per number.Plain words, and every change waits for your Approve. At launch. | Separate admin screens, often a second portal for the AI, and words like DIDs and ring group strategy. |
| Contract | We winMonth to month, one price. | The lowest prices are usually for a year up front. Quo Business: $23 a user on annual, $33 monthly. Dialpad Standard: $15 annual, $27 monthly.3 |
| Texting | EvenFrom your number, after carrier approval.Every US provider has to register business texting. | Same rules for everyone. Quo, for example, passes on a $19.50 one-time carrier fee.4 |
| Connecting to other software | They winFew ready-made connections yet.BEM Chat is built in; more come later. | Large app marketplaces and CRM connectors. RingCentral AIR, for one, connects to Salesforce, HubSpot and Zoho.5 |
| Track record | They winBEM COMM is new.It carries BEM's own calls first, and a small team built it. You talk to the people who built it. | Years in the market, large support teams and long public review histories. |
Yes, local and toll-free. We move it for you: you sign one form, and your old service keeps working until the carriers' move date, so callers never notice. The carriers set that date, usually within a few weeks.
Yealink, Poly, Fanvil, Snom and Grandstream phones set themselves up when you plug them in. Most other standard business desk phones work too, with a few minutes of setup; tell us the model and we'll check. No desk phone? The app and the browser work on their own.
If Aria doesn't pick up within 5 seconds, the call goes to the team or voicemail you chose, so a caller never hears silence. If a caller asks for a person, she passes them on or takes a message. If she doesn't know an answer, she says so and takes a message; she doesn't make up prices or promises.
Yes, once the carriers approve your business texting registration. Every US provider has to register business texting, and approval can take a few days to a few weeks. Until then, calls work as normal.
Regular texts and RCS, yes: RCS is the newer kind of text with read receipts and photos, on phones that support it. Blue-bubble iMessage, only through Apple's official Messages for Business, and only when the customer messages you first, for example from your listing in Apple Maps. A business can't start a blue-bubble conversation, and we don't use unofficial workarounds.
No. It's month to month, and you can cancel any time. Your number is yours; if you leave, you can take it to another provider.
911 works from every desk phone, with nothing to dial first. We register a street address for your account, with the suite or floor, so responders know where to go, and your front desk is alerted when someone dials 911. If you move or work from somewhere else, update the address in Settings. On a cell phone, dial 911 from the phone's own dialer, which sends your cell's location.
One price per person, per month, set at launch. It includes unlimited calls at the same time and Aria, with no per-line charges and no per-minute AI fees. We won't publish a number until it's final.
Pick a number or bring yours. Month to month, one price per person.
Rather talk it through? Call (877) 752-0236