A real phone system for your team and a chat for your website, with one AI assistant that answers both when you can't. Start with the one you need.
Desk phones, the app and the browser ring together. When nobody's free, Aria picks up, books the visit and takes the message.
A chat on your website that answers from facts you approved, offers times that are really free, and lets you step in from your phone.
At launchAnd for you, the owner: ask Aria "make the front desk ring longer", see the change, tap Approve.See how
Aria isn't only for your callers. Inside BEM COMM she's your guide: ask how to change something and she takes you there, or shows you the exact change and waits for your tap.
Often a second portal for the AI add-on, and words like DIDs, answering rules and ring group strategy.
Make the front desk ring longer.
Aria shows the change in plain words. Nothing changes until you tap Approve, and every change is listed in Who changed what.
Harbor Dental is a made-up business. Nothing here is saved.
Five short steps. Pick a number, choose how you pay, add your 911 address, name your assistant, and you're live. At launch
Picked: Business: card or autopayWe report payments; we can't promise a score change or an approval.
Where your phones are, with the suite or floor, so 911 responders can find you.
Keep "Aria" or pick your own. Then it asks about your hours and who rings, and proposes each change for your Approve.
Month to month. One price per person, set at launch.
Every lead says where it came from, a call, a chat, a text or a form, and where it stands. So when they call back, you already know them. At launch
Asked if you take Delta Dental and see new patients on Saturdays. Aria answered from your facts and took her number.
The front desk was at lunch. Aria knew her number from the chat and picked up where it left off.
"You asked about Saturdays. This week 10:30 is open, or Monday at 9."
She saw the chat and the call before she dialed, and booked a cleaning for Monday at 9.
Rosa Medina(713) 555-0148 · last talked Thursday
"Hi Rosa, thanks for calling Harbor Dental. Is this about Monday's cleaning?"
Your team's screen shows who it is and what she asked before anyone picks up, and Aria greets her by name.
Phone and chat share one assistant, one inbox and one bill. Nothing to glue together. At launch
See the phone, the chat, or everything at once. Same people, same history.
Aria can answer both. Or name each one, say Aria on the phone and Max in the chat. They share the same approved facts, so their answers never disagree.
One invoice from one company in Houston, month to month. Pay by card, or by invoice with Credit Builder when it opens.
BEM Solutions, Houston, Texas. Call (877) 752-0236 and a person answers.
It runs on business websites today. A small number of businesses use it so far, and you deal with the people who built it.
BEM switches its own lines to BEM COMM before any customer does, so we find the rough edges, not you.
BEM Chat's prices are public. The phone system will be one price per person, set at launch.
No contracts on either. No per-line fees on the phone, and the chat never bills you extra.
The phone, the chat, or both. Month to month, and your number stays yours.
Rather talk it through? Call (877) 752-0236